Frequently Asked Questions

Everything you need to know about working with us

with 22 years of industry experience. Our production facility is located in Huzhou, Zhejiang, with our logistics warehouse situated in Yiwu. We operate our own R&D team, production workshops, and rigorous QC systems. We cordially invite you to visit our facilities for a site inspection.

Yes. We provide comprehensive, one-stop customization solutions, ranging from bespoke packaging to structural product modifications. Please provide your design files in AI or PDF format to begin the process.

per design. For first-time clients, we offer flexible low-volume trial orders to help you test your local market demand.

Custom samples typically take 15–25 days. Costs include design/plate fees, sampling fees, and shipping. Please provide your DHL or FedEx account number for freight-collect arrangements.

We prioritize transparency and quality. We fully support third-party testing for material composition, color fastness, and other industry-standard benchmarks at the client’s request.

our facility maintains a monthly production capacity of approximately 40,000 square meters.

Our primary export markets include Europe, North America, Japan, South Korea, and Russia.

We implement a strict four-stage inspection protocol:
IQC (Incoming Quality Control): Inspection of all raw materials.
IPQC (In-Process Quality Control): Random spot checks during production.
FQC (Final Quality Control): 100% full inspection prior to packaging.
OQC (Outgoing Quality Control): Final random audit before shipment.

We primarily accept T/T (Telegraphic Transfer). Our standard terms are a 30%–40% deposit, with the remaining balance due prior to shipment.

Upon sample confirmation and receipt of deposit, the standard lead time is 25–45 days. The exact timeframe may vary depending on the order volume and current production schedule.

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